Blog

Listening to our customers, is a priority

A customer approached us with some specific requirements after they had done a lot of research on replacing their old pool equipment. They were looking for good quality equipment that was reliable, they specifically didn’t anything too technical that uses blue tooth for example, they required something easily set up using mineral salts and normal pool salt, an energy saving pump that wouldn’t break the bank, and a reliable good quality sand filter with glass media that would give the best warranty for the item with parts that would be available easily in the future. After looking through a large range they decided on the Zodiac TRI-XO Mid salt chlorinator which runs well with mineral salts, the Davey PM ECO, a 3 speed pump and a Davey DCC2540 sand filter that has a 10 year tank warranty and 3 year MPV warranty.

Whenever you talk with us in store or on the phone, we will listen to what your priorities are and ensure we offer you the most suitable equipment that fits your budget. This customer had found that most times when talking to others they had told them what to buy and not listened to their quite simple but specific requirements.

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Daisy Pool Cover

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Please feel welcome to also email us a diagram along with the answers below
Using the how to measure diagram, please provide the size of your pool in metres, please provide Pool Width (A) and Pool Length (B) in metres
Please include total length (B) in metres and total width (A) in metres if you have not listed it below the diagram
Does your pool have a step? Please note if your step is at the end of the pool and not on the side, you need to include it in the overall length of the pool as they cannot add to the length of the blanket for a step, only the width*
If your pool has a step is it on the RHS or LHS when looking from the shallow end of the pool?
What cover shall we quote you on? Note the thickest 525 micron covers do last longer*
If you need a quote on a roller, which roller shall we quote? If you choose one that does not suit the size of your pool, we will quote the closest option.*

If you already have a roller, do you need the attachment kit (refit kit) to reattach your new blanket to your existing roller? Please note if you are ordering a roller it will come with an attachment kit included*
If you already have a roller, do you need an over cover to protect the blanket once rolled up. You will likely already have one, but some customers find it has worn out so they need a new one to protect their new blanket. If you need an over cover we need to know the length of the roller tube in metres. Please note if you are ordering a roller it will come with an over cover included.*
Picture shows over cover (and roller leg)
The white material is the over cover protecting the blanket when rolled up
Delivery is $27.50 or you can choose to collect from Daisy in Welshpool
Do you want Daisy to install your item/s? We can organise the professionals at Daisy to install your items for you if you live in the metro area.*
Send me a copy of my responses.*
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